Privacy Policy

Privacy Policy

Introduction

Welcome to https://commercial-water-damage-mckinney-tx.ecojohns.com! We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users visiting our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online forms, and any other digital services we offer. Please note that it does not extend to external links or third-party platforms, which have their own privacy policies governing data collection.

Processing Activities

This policy outlines the practices when users:

  1. Use our applications or services as authorized users.
  2. Visit our websites linked to this Privacy Policy.
  3. Engage with us through various communication channels, such as email, phone calls, or text messages/SMS.

Personal Data Collection

We collect multiple types of personal data to enhance your experience and provide tailored services:

  1. Account Information: Details associated with your user account, including username, email address, and password hash.
  2. Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions securely.
  3. Financial Information: Bank account details (for direct deposits or other financial services).
  4. Purchase Information: Items purchased from our online store, order dates, and quantities.
  5. Mobile Device Identifiers: Unique device identifiers, such as IP addresses, browser types, and operating system versions, for technical support and analytics.
  6. Location Data: Geographic location data provided by your device to offer localized services.
  7. Feedback: Comments, reviews, and responses you share with us, which help improve our products and services.
  8. Social Media Information: Publicly available data from social media platforms when users interact with our content or share it.
  9. Product Information: Details about the products you view, search for, or purchase on our website.

We gather this data through direct user input, automated tracking technologies (like cookies), and information provided by third-party services.

Cookies

We use cookies to enhance your browsing experience and gain insights into user behavior:

  • Strictly Necessary: Essential for navigating our site and providing basic functionality.
  • Preference: Remembering user preferences and settings to personalize content.
  • Analytics: Tracking website usage to analyze trends, optimize performance, and understand user needs.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including legal obligations and business requirements. Once the data is no longer required, we securely delete or anonymize it.

Security Measures

The security of your personal data is a top priority. We implement robust organizational and technical safeguards, such as:

  • Encryption of sensitive data during transmission and storage.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to protect against potential threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services are not intended for individuals in this age group, and we do not knowingly collect personal data from them.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access, rectification, or erasure of your data.
  • Restriction or object to the processing of your data.
  • Data portability, allowing you to transfer data to another controller.
  • The right not to be subject to automated decision-making or profiling.

To exercise these rights or have any data-related inquiries, please contact our privacy team using the information provided below. We will respond promptly and within the legally required timeframe.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy periodically for the latest information on our privacy practices.

Contact Information

For any questions, requests, or complaints regarding privacy:

We appreciate your trust in us. By using our services, you consent to the collection and use of your personal data as outlined in this Privacy Policy.